Service Management with control, autonomy and continuity
OptionExplicit helps organizations make their IT operations clear, manageable and future-ready — while retaining autonomy over data, technology and supplier choices. We combine Service Management expertise, specialist iTop knowledge and open-source technology with practical implementation support.
Consulting · iTop Expertise · Support · Hosted iTop
Support & Operations
Maintain continuity for existing Service Management and iTop environments. We provide functional and technical support, with attention to knowledge transfer, maintainability and long-term improvement.
iTop Expertise
Get more value from iTop. From analysis and design to configuration, implementation, support, upgrades, integrations and custom extensions. We help organizations use iTop professionally and sustainably.
Service Management Consulting
Make processes, roles and responsibilities explicit. We advise on governance, service portfolios, SLAs, information quality and sustainable ways of working — always with a focus on practical use.
Why OptionExplicit
Explicit choices · Manageable solutions · Sustainable results
OptionExplicit was founded on the belief that good IT solutions start with clarity. No hidden assumptions, unclear scope or unnecessary dependency — but deliberate choices and solutions that remain understandable, maintainable and useful.
Open-source foundation
We believe in technology that is transparent, extensible and portable. Open source helps organizations stay in control of their systems, data and future choices.
Digital autonomy
We help organizations organize Service Management in a European context, with attention to data sovereignty, portability and reduced supplier dependency.
iTop specialization
OptionExplicit brings years of hands-on experience with iTop implementation, configuration, hosting, support, extension development and integrations.
We do what we promise
We make scope, approach, dependencies and costs as clear as possible before work starts. Where appropriate, we work with fixed-price agreements and concrete deliverables.
Stay in control of your data, setup and future choices
Many organizations become constrained by closed ITSM platforms, high operating costs or configurations that are difficult to transfer.
OptionExplicit chooses open technology and manageable architecture. Customers should stay because the solution continues to deliver value — not because leaving is impossible.
Open technology
More transparency, flexibility and control than closed software models.
European data sovereignty
Attention to hosting, access and management of Service Management data within a European context.
Portability
Solutions are designed to avoid unnecessary lock-in of data, configuration and knowledge.
iTop Expertise
OptionExplicit helps organizations make iTop practically useful — whether it is delivered as a hosted environment, implemented on-premises, supported as an existing environment, or extended with custom functionality and integrations.
From analysis to lasting control
We use a structured approach that brings together analysis, design, implementation, documentation and knowledge transfer. The result is a solution that not only works technically, but can also be understood, managed and improved over time.
Strengthen your Service Management without losing control
Discuss your objectives, challenges and current situation with us. Together, we determine whether consulting, iTop Expertise, support, Hosted iTop or custom development is the right next step.
